Return and Refund Policy

Return & Refund Policy

We want you to love your purchase. If you're not satisfied, we’re here to help.

📦 Returns & Exchanges

  • Returns and exchanges are accepted within 30 days from the date of delivery.
  • Items must be new, unworn, unwashed, unused, and with original tags attached.
  • Sale/clearance items are final sale — no refunds or exchanges.
  • A receipt or proof of purchase must accompany the returned item(s).
  • Returns/exchanges take 7–10 business days to process after we receive and inspect the item.

🚚 Shipping Responsibility for Returns

  • Customers are responsible for shipping their item back to us.
  • We do not provide prepaid return shipping labels.
  • We do not refund original shipping costs unless the return meets the conditions below.
  • Returns must be mailed back with a tracking number, OR you may return the item in-store.

💰 Will you receive a refund for shipping charges?

Shipping charges will be refunded only if:

  • We shipped an incorrect item, or
  • The item was flawed or defective, or
  • The item was damaged during transit.

If the return does not meet these criteria, only the original item price will be refunded.

🔄 Refunds

  • Refunds are issued to the original method of payment.
  • Store credit is available upon request.
  • Refunds include product price and applicable taxes only.
  • No refunds on gift card purchases.
  • Online gift cards can only be used online. In-store gift cards can only be used in-store.

✉ Didn’t receive a confirmation email?

Here are a few possible reasons:

  • You may have entered an incorrect email address at checkout.
  • The confirmation email may be in your spam or junk folder.
  • Your order may still be processing — please allow up to 24 hours.

If you still haven’t received it after 24 hours, please contact us and we’ll verify your order and resend the confirmation email.